This episode originally aired on June 6, 2020.
U.S. retail sales fell a record 16.4 percent in April, nearly double the previous record drop of 8.3 percent set in March.
Department stores and other retailers that were closed from mid-March to May to prevent the spread of COVID-19 are feeling the most pain.
Many stores are closing for good, and retailers that survive the pandemic are retooling the shopping experience with an emphasis on public health.
Today on All Sides with Ann Fisher, the future of retail after the pandemic.